Choosing the Right Time to Upgrade Your ERP

Deciding the right time to make that upgrade decision for your business’s ERP can be tricky. There are many considerations to keep in mind—both long term and short term. We believe there are five major areas on which to focus: productivity, performance, intelligence, agility, and consistency. Whether short-term or long-term concerns keep you from making the decision, CuroGens will put these five areas into perspective when designing a transition plan for your ERP needs.

One of the obstacles to upgrading is, many times, cost related. It often appears as though maintaining a legacy system is more cost effective than upgrading, but that may be misleading. The overall cost to support a legacy ERP can involve operational costs, internal time and resources, consulting fees and hardware replacements. These can add up very quickly. When comparing this to the expense of upgrading, it may be a surprise what savings can be found. Another cost-related issue is return on investment. In many cases, the ROI doesn’t happen within the first year, but can and will within the subsequent years. In addition, the costs of maintenance can affect profitability through line item analysis, but also due to slower productivity with a slower more outdated system that creates a bottle neck with manual data entry, delays in reports and hardware replacement, rather than a cloud-based system.

Has your business outgrown its current ERP? This is an important question to ask. Some ideas to consider in the performance arena are security, available features, and whether it is or will soon be obsolete. Taking a look at security, internal and external data protection is essential in today’s online world. Having a legacy ERP could put a business at risk for data breaches, while upgrading most likely can provide your system with the most up-to-date security features. In the very near future Microsoft will end support, leaving security risks very high. Something else to think about are instances of failure or inabilities to access data. Are these increasing? How many times has it happened in the last year? How much are those failures costing you in lost productivity, extra fees, and downtime? It adds up. A more optimized system will help you address these questions, making positives out of negatives and offer great tools for improving business performance while simplifying operations.

Does your current ERP offer all the features you need to be strategic? Is it causing you or other employees to get creative with how to address customer issues or provide leadership with accurate reports? If it requires bringing a consultant in to help create what cannot be done within the current ERP, it may be time to upgrade. If providing reports is not even possible or will be delayed because of an outdated ERP, your business is not making strategic decisions—but is only utilizing what is available instead of what is needed or being requested.

It is also necessary to ask, “how agile is our system?” Is it poised to allow growth or integrate well with new technology? If the current ERP isn’t providing seamless integration, your business is at a disadvantage compared to the competition. Productivity takes a hit, which can be costly—in revenue and reputation. The ability to scale up at the same rate as the industry provides opportunity for growth and helps maintain your hard-earned praise from clientele. A forward-thinking approach enables you to be in a position to not only aim for growth in the short term, but the long term as well. When growth is faster than the system can manage, sales and profits suffer. Having an ERP that cannot only handle growth but acts as tool towards flexibility and the evolution of your business puts you in a position to meet and surpass customers’ needs.

Another benefit of upgrading your ERP system is Lifecycle Services (Microsoft). Offering consistent implementations of projects is a great asset to every customer. The utilization of the LCS can provide that consistency. Whether there is inadequate training or staff turn over to overcome, Lifecycle Services provides a step-by-step implementation process that allows employees to make better decisions and test/identify/fix errors before live deployment. Accurate data mapping of the system helps staff ensure smoother transitions, streamlined succession and employee training for better overall productivity. Repeatable and predictable outcomes with each implementation creates the consistent performance and cost-effective paths to timely completion and success.

CuroGens’ experienced staff focuses on the above five areas to ensure a smooth upgrade process. From helping you determine upgrade readiness to implementation; we will help your business achieve success. Ready to get started? Contact us as for more information, or start your free Dynamics Upgrade Assessment today.