Ready for a New Managed Services Provider? The One Question to Ask.

Perhaps one of the biggest benefits of engaging in a managed services agreement with an IT firm is predictability. For a predictable monthly expense, a team of support engineers provides a host of help desk services for your ERP system, as well as proactive maintenance and critical response services.

According to a 2017 Panorama study, the top reasons companies implement ERP systems include improving business performance and making employees’ jobs easier.

Unfortunately, sometimes the systems grow increasingly complex in an organic, unplanned manner as business needs evolve. The infrastructure eventually requires so much maintenance and monitoring that employees end up spending inordinate amounts of time just on reactive, break-fix issues.

The role of a managed services provider (MSP) is to help companies save time and money — and headaches. While the MSP is continuously focused on the health of the system and proactive maintenance, a company’s internal team is able to focus its resources on more strategic initiatives.

By outsourcing ongoing management and monitoring of production environments, companies should have the peace of mind their systems are not only highly available, but also scalable and agile enough to meet changing business requirements on demand.

Just some of the additional advantages of using an MSP include:

  • Minimized downtime
  • Heightened security practices
  • Continuously updated software
  • Improved employee productivity
  • Increased system scalability
  • 24/7 access to expert IT professionals

Are you benefiting from the advantages of a managed services agreement?

If you are already using an MSP, here’s the question to ask yourself: “Would I refer our MSP to a peer?” If your response is “no,” it may be time to reassess your relationship.

More Information

Maximize your Microsoft investments with a CuroGens Full Service Maintenance Agreement (FSMA). Select a Starter, Premier or Custom agreement package, each of which includes a unique mix of components including proactive monitoring and maintenance, network protection, salability and predictability, and strategic planning services.

¿Aún con dudas?

Estamos para ayudarte. Llena el formulario para recibir información sobre productos, actualizaciones, planes y preguntas.

Uno de nuestros especialistas se pondrá en contacto contigo en breve.

Conforme al RGPD y la LOPDGDD, CUROGENS. tratará los datos facilitados, con la finalidad de contestar las dudas y/o quejas planteadas a través del presente formulario y facilitar la información solicitada. Siempre que nos lo autorice previamente, enviaremos información relacionada con los servicios ofrecidos por CUROGENS . y el resto del GRUPO CUROGENS. Podrá ejercer, si lo desea, los derechos de acceso, rectificación, supresión, y demás reconocidos en la normativa mencionada. Para obtener más información acerca de cómo estamos tratando sus datos, acceda a nuestra política de privacidad.

¿Aún con dudas?

Estamos para ayudarte. Llena el formulario para recibir información sobre productos, actualizaciones, planes y preguntas.

Uno de nuestros especialistas se pondrá en contacto contigo en breve.

Conforme al RGPD y la LOPDGDD, CUROGENS. tratará los datos facilitados, con la finalidad de contestar las dudas y/o quejas planteadas a través del presente formulario y facilitar la información solicitada. Siempre que nos lo autorice previamente, enviaremos información relacionada con los servicios ofrecidos por CUROGENS . y el resto del GRUPO CUROGENS. Podrá ejercer, si lo desea, los derechos de acceso, rectificación, supresión, y demás reconocidos en la normativa mencionada. Para obtener más información acerca de cómo estamos tratando sus datos, acceda a nuestra política de privacidad.