[In the News]: 7 Power Tips and Benefits for Using Microsoft Power BI

Whether you’re already a Power BI user or considering using Power BI for your business, here’s how to get more insights from the information you already have and in more areas than you might expect. 1. Visualize the services you use Power BI has hundreds of content packs, templates and integrations for hundreds of data […]

Cases: Your Solution to Customer Service Issues in Microsoft Dynamics 365

How can Microsoft Dynamics 365 help to manage a customer’s concern through resolution? Microsoft Dynamics 365 offers a helpful feature called cases that will make a big difference for your employee and customer experience!  Unlike other customer service issue/ticket trackers that I have utilized in different companies within a customer service capacity, the cases feature […]