Dynamics 365 Sales
Connect with your customers wherever they are
Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 CRM for Sales helps you establish deeper and longer relationships with your customers in the digital and globalized world, hand in hand with AI. Strengthen the power and agility of your sales team and sell faster.
Choose the product best suited to your business, among Sales Premium, Sales Enterprise, Relationship Sales and Sales Professional, each with ideal tools to track your leads, accounts and customers, use of Business Intelligence, create campaigns and marketing lists , intelligent analysis of business metrics, among other features.
Create authentic sales relationships with AI
Benefits – CRM in Microsoft Dynamics Sales
Meet your customers in the ideal place and time
Reach your target person with a space in the CRM dedicated to attracting customers, interacting with them through connected multi-channels, such as LinkedIn Sales Navigator, and conversing with them by detecting emotions and feelings with conversational AI.
Accelerate your sales and marketing
Take advantage of the multiple collaboration and productivity tools from Microsoft Teams to streamline your sales cycle, increase the added value of your sales team by making its operations faster, more communicative and more efficient.
Make routine tasks easy
Take advantage of the automation of marketing and ROI tracking processes, from smart suggestions for new records (contacts, meetings and tasks), connectivity between all Microsoft apps, to the automatic recording of voice notes or photos in text in your records.
Improve your forecasts and sales operations with AI
In addition to predictive analytics future-proofing business operations, free up time advancing sales relationships with your customers using AI, prioritize leads effectively, and enjoy AI reminders and assistants.
Get smart lead models
Increase your conversion rates and profits by benefiting from AI through predictive AI models, prioritizing leads and opportunities accurately, thanks to predictive scores and forecasts.
Control of your decisions and relationships based on data
Generate more data on your company’s sales processes to transform, adapt to changes and sell better on the fly, quantifying the profitability and performance of your campaigns and projects.
AI and BI tools to sell quickly
Features – CRM in Microsoft Dynamics sales
With simple and modern tools for managing leads and opportunities, marketing lists, products, prices, sales relationships, e-mail intelligence, product and competitor information, sales manuals, objectives, among others, to improve productivity and Empower your sales team.
Microsoft Office 365 and smart gamification
Full integration with Outlook, Excel, Microsoft Teams, Exchange, OneDrive, OneNote and integrable gamification tools to motivate your sales and knowledge management team.
Analysis, predictions and reports
Get access to reports and dashboards in real time, with advanced analytics from Power BI and exportable to Microsoft Excel. In addition, it generates predictive forecasts, intelligent pipelines, relationship analysis and other types of contextual insights.
Accessibility and extensibility
Access from the PC or from the app for tablet or smartphone, adapt your apps and integrate your CRM to the customizable apps of Microsoft Power Apps.
Introduce your sales CRM to streamlining tools like smart worklists, Sequence Designers, and phone and email dialers.
Offer your team futuristic tools for call transcription, emotion, sentiment and keyword analysis, intelligent analysis of competitive products and brands, predictive pipelines, seller and top seller behavior analysis and coaching tools.
Access millions of potential customers instantly, with Smart Links, interoperability and synchronization with Sales Navigator, lubricating the connection path of your team with your target person.