How to manage change during the implementation of an ERP system

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How to manage change during the implementation of an ERP system

Index
  1. What is it?
  2. The phases of change management
  3. When to make the ERP change?
Change management, in the context of an ERP implementation, means actively executing and monitoring the actions necessary to ensure that the change is accepted as quickly as possible and that all the planned benefits of the project are achieved.

What is it?

Automate processes to gain agility and time.

It is a method that takes into account the obstacles and ensures the integration of new structures, as well as the automation of processes, ensuring the expected benefits in the company.

An ERP change should be your next step to follow if you detect in your company the need to:

  • Automate processes, gaining agility and time.
  • Reduce costs by achieving greater integration of processes.
  • Have customized programs -according to the company’s needs-, using new technologies.
  • Increase the reputation as a brand to transmit security, trust and quality, improving customer relations and loyalty.

The phases of change management

It is important to have a defined plan for change implementation management: 

  • Needs analysis and assessment: before implementing a new ERP, it is important to conduct a thorough analysis of the organization’s needs and evaluate the most suitable ERP solution. This involves understanding the business requirements, identifying the processes that will be affected and establishing the project objectives.
  • The communication plan: this is a plan where the content of the message, the sender, the recipients, the media used and the dates of each communication are identified and agreed upon. To be effective, communication must be credible and provide confidence.
  • The training plan is a task that is part of a company’s
  • The start-up: When the new ERP is ready to go, the start is slow. It is normal for there to be a certain amount of insecurity and fear of doing something wrong. Change management must anticipate these scenarios and provide support to encourage the user to use the system. Daily monitoring of the new ERP will help to identify if there are any areas where special action such as a new training session is required.

When to make the ERP change?

Find new software that fits your needs.

Each company will have to assess when it’s time to make the technology leap, but the key takeaway is that if your current ERP is holding back your business growth it’s time to make the ERP change and find new software that fits your current needs.

Change management is an activity that runs parallel to the execution of an ERP implementation project and aims to ensure that the organization extracts the expected return from the project. To do this you must anticipate the possible reactions of the members of the organization and involving the management to ensure that the change is well received so that the company has an optimal and total performance in the update or modernization that is sought to bring and thus exercise comfort and usefulness in the work of each of the members of the company.